Frequently Asked Questions (FAQ)
Q: How can I check my registration status?
Q: I need to make a change to my registration record (i.e. spelling/gender/shirt size).
A: Before June 30th you can contact Registration Support to make the changes for you. After the deadline, we will be unable to make any more changes to the participant database; therefore, you will need to go to the Registration Help Desk at the Packet Pick-Up to make any changes. Please note, shirt sizes are not guaranteed.
Q: Can I use a friend or family member’s registration?
A: No, however you can have them transfer their registration to you. Read the transfer and bandit policies page to learn more.
Q: I am an elite athlete and I want to run, how do I get a registration?
A: Please contact our Elite Athlete Coordinator Larry Barthlow .
Q: I would like to earn a race entry by fundraising for the current or past beneficiary. How can I do this?
A: Please visit either the 2018 Beneficiary Page or Past Beneficiaries page and contact the charity directly for which you would like to raise funds.
Q: Can I transfer my registration? Is there a deadline?
A: Yes. The transfer period is April 1 – June 30 – there are NO exceptions pursuant to our Transfer Policy .
Q: I need to transfer my registration, but do not have anyone to transfer it to. Where can I find someone to transfer to?
A: You can check the TD Beach to Beacon 10k Road Race Facebook page to see if someone is looking for a registration spot:
Q: I want to transfer my registration, but I do not have my confirmation number.
A: Your confirmation number was in your Registration Confirmation email. Please check your deleted items and spam folders. If you cannot locate it, you may request that Registration Support resend your Confirmation Email. Provide your name, email address, and date of birth in your request.
Q: I am not able to participate this year. Can I get a refund?
A: Unfortunately we do not offer refunds for registration.
Q: I am not able to participate this year. Can I defer my registration to participate next year?
A: We do not allow registration defferals.
Q: I would like to join a Lottery Team, how do I do that?
A: Go to the registration page > Select the “Team Lottery” level and continue > select Join Team > search for your team name > enter your team password. You MUST register for the lottery and join a team in order to be on that lottery team.
Q: Can I register for the lottery more than one time?
A: No, you can only register for the lottery one time. If you register for the lottery more than one time you will be disqualified from the event and will not receive a refund.
Q: I received my Lottery Selection email, but never received any further instructions or my confirmation number.
A: Be sure to check your deleted items and spam folders. If you cannot locate it, you may request that Registration Support resend your Confirmation Email. Provide your name, email address, and date of birth in your request.
Q: I was selected for the lottery, but am not able to participate. Can someone else have my spot?
A: Yes. Between April 1 – June 30 you can transfer your registration to another runner using our Transfer process .
Q: Can someone pick up my registration and race shirt for me?
A: Yes, the person will need to bring the following:
- Their government-issued ID
- A copy of your government-issued ID
- A note authorizing him or her to pick up the registration on your behalf
Q: Can I pick up my registration and race shirt on race day?
A: No. You must pick up your registration and shirt at the race expo .
Q: Can my registration and race shirt be shipped to me?
A: No. All registrations and race shirts must be picked up in-person at the race expo .
Q: Can I run with a stroller?
Q: Can I run with a dog?
Q: Is there a bag drop?
A: Yes, at the start line. Bags are provided.
Q: Can I run without a registration?
A: No, bandits are not allowed and will be banned .
Q: Where can I find more information on travel for this year’s race?
Q: I want to be an exhibitor at your expo, who do I contact?
A: Please contact the Expo Sponsor coordinator for more information.